In a workplace that is more diverse and diffuse than ever before, the ability to recognize and respond effectively to the emotions of those around you, as well as manage your own, has never been more important. Your career success may depend on it. In this lively and engaging session, attendees will improve their understanding of emotional intelligence, explore the elements that comprise emotional intelligence, consider why it’s an essential aspect of healthy workplace relationships, and identify strategies to develop EI skills.    

Objectives:

• Understand what emotional intelligence (EI) is
• Examine the elements that comprise emotional intelligence
• Learn why it’s an essential aspect of healthy workplace relationships and long-term career success
• Strengthen EI awareness and ability